Ts & Cs

The fine print!

Terms and Conditions

Quotes/Estimates:

Generally, quotes will not be done for small jobs (i.e. half day or less) or for jobs that require a large amount of smaller tasks.

All quoting is done as-seen. Any additional work required due to circumstances not able to be viewed at time of quoting with be charged as an addition, at the current hourly rate.

Quotes/Estimates are valid for 7 days.

Any increase in price of materials by third party suppliers will be passed on to the customer.

 

Keep in mind that a quote normally allows for the “worst case scenario”. It is cheaper for the customer to proceed with “do and charge”for smaller work. Texting or emailing photos can assist greatly and can usually be replied with a rough estimate rather that a formal quote.

While pretty much all businesses provide free quoting, the cost of preparing quotes is built into the business model.  We do not participate in “quote shopping” (customers who get multiple quotes in order to accept the cheapest), nor do we offer “quote beating” or price matching. Our pricing is based on safe work practices, high quality work, and compliance with current building codes.

 

New customers who have been issued detailed quotes and not proceeded with work will only be offered do-and-charge due to the time involved in preparing detailed quotes.

 

Payments:

Payment is expected on the day. We accept all major credit cards, cash, or bank transfer/ pay ID

Emailed accounts are due immediately (i.e. within 24 hours).

If works are lengthy, (i.e. prolonged drying or curing times of products, jobs consisting of many tasks, weather delays, delays due to other trades) interim invoices will be emailed weekly.

Customers are given one payment reminder, if accounts remain unpaid, no further work will be carried out, or any further work will only be carried out for immediate payment.